Customer Service

[fusion_builder_container admin_label=”” hundred_percent=”no” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”no” class=”” id=”” background_color=”” background_image=”https://theanglerinc.com/wp-content/uploads/2016/08/bg-the-angler-sign-2.jpg” background_position=”center top” background_repeat=”no-repeat” fade=”no” background_parallax=”down” enable_mobile=”yes” parallax_speed=”0.1″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” border_size=”0px” border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”75″ padding_right=”15″ padding_bottom=”75″ padding_left=”15″][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=”” min_height=””][fusion_text]

CUSTOMER SERVICE

SHOPPING

[/fusion_text][/fusion_builder_column][fusion_builder_column type=”1_2″ layout=”1_2″ last=”yes” spacing=”no” center_content=”yes” hide_on_mobile=”no” background_color=”#ad0d0d” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”solid” padding=”15px” margin_top=”” margin_bottom=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=”” min_height=””][fusion_text]

SHIPPING

[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”20″ padding_bottom=”20″ padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=”angler-toggles”][fusion_builder_row][fusion_builder_column type=”1_2″ layout=”1_2″ last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”solid” padding=”25px” margin_top=”” margin_bottom=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=”” min_height=””][fusion_accordion divider_line=”no” class=”” id=””][fusion_toggle title=”What methods of payment do you accept?” open=”no”]We accept all major credit cards—Visa, MasterCard, American Express, Discover and PayPal.[/fusion_toggle][fusion_toggle title=”What is your return policy?” open=”no”]If for any reason you are not happy with your purchase, contact us immediately for assistance.[/fusion_toggle][fusion_toggle title=”What is your privacy policy?” open=”no”]The information you give us is for our secure database and is not given out, sold or bargained for by anyone else. The information is only used for our records, to better serve you. Read more here.[/fusion_toggle][fusion_toggle title=”Can I cancel my order?” open=”no”]We are happy to cancel your order if it has not been processed or shipped. Please call customer service and we will be happy to give you a refund. We are not able to refund personalized items.[/fusion_toggle][fusion_toggle title=”When will I receive my refund?” open=”no”]Refunds are processed immediately and take 3 to 5 business days to post on accounts.[/fusion_toggle][fusion_toggle title=”Claims” open=”no”]All discrepancies/damage claims must be made within 30 days of receipt of order.[/fusion_toggle][/fusion_accordion][/fusion_builder_column][fusion_builder_column type=”1_2″ layout=”1_2″ last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”solid” padding=”25px” margin_top=”” margin_bottom=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=”” min_height=””][fusion_accordion divider_line=”no” class=”” id=””][fusion_toggle title=”How long will it take to get my order?” open=”no”]Most purchases are shipped within 3-4 days of receipt of order. Once order is shipped you will receive a tracking number. Shipping times may be longer during the holiday season. If there is an issue we will notify you by phone or email.[/fusion_toggle][fusion_toggle title=”Standard Shipping” open=”no”]Orders will ship from our warehouse via UPS Ground or USPS to arrive within 3–5 business days from the time of shipment.[/fusion_toggle][fusion_toggle title=”2-Day or Overnight Shipping” open=”no”]Orders received by 10:00AM EST Monday – Friday will ship on the same day. Deliveries are scheduled Monday – Friday. Orders received after 10:00AM EST on Thursday will be scheduled for delivery the following Monday. Expedited orders cannot be shipped to a PO Box.

No signatures are required. The Angler is not responsible for lost or stolen packages. Please contact UPS at to file a claim.[/fusion_toggle][/fusion_accordion][fusion_separator style_type=”none” top_margin=”5″ bottom_margin=”5″ sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=”” /][fusion_text]

Still have questions?

[/fusion_text][fusion_separator style_type=”none” top_margin=”10″ bottom_margin=”10″ sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=”” /][fusion_button link=”/contact” color=”default” size=”” stretch=”” type=”” shape=”” target=”_self” title=”” button_gradient_top_color=”” button_gradient_bottom_color=”” button_gradient_top_color_hover=”” button_gradient_bottom_color_hover=”” accent_color=”” accent_hover_color=”” bevel_color=”” border_width=”” icon=”” icon_position=”left” icon_divider=”no” modal=”” animation_type=”fade” animation_direction=”right” animation_speed=”0.6″ animation_offset=”” alignment=”” class=”” id=””]Contact Us[/fusion_button][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]